Frequently Asked Questions
Everything you need to know about shopping for your home at Kroger.
What are the shipping options for home decor and furniture?
We offer standard ground shipping on most home items, with expedited options available at checkout. Larger furniture pieces may be delivered via our specialized freight partners to ensure they arrive safely.
What is your return policy for home goods?
Most home products can be returned within 30 days of purchase. Items must be in their original packaging and condition. Please retain your receipt or digital order confirmation for a full refund.
Can I use my Shopper's Card for discounts on home items?
Yes, you can earn fuel points and apply digital coupons to eligible home and kitchen products when you use your Shopper's Card at checkout.
Do you offer assembly services for furniture?
Currently, we do not provide in-home assembly services. However, all furniture items come with detailed instructions and the necessary hardware for easy self-assembly.
How can I track my home delivery order?
Once your order ships, you will receive an email with a tracking number. You can also view your order status by logging into your account on our website or mobile app.
What payment methods do you accept online?
We accept all major credit cards, debit cards, Kroger Pay, and eligible gift cards. We also support secure checkout via digital wallets for a faster shopping experience.